Privacy Policy

1. Information We Collect

We collect personal information through our registration forms, feedback surveys, and communication platforms. This may include your name, email address, phone number, WhatsApp number, gender, city and country of residence, educational qualifications, occupation, homeschooling status (such as whether you are currently homeschooling, interested, or exploring), feedback shared during our events, and details about your participation in our programs.

Note: We do not collect technical data such as IP addresses or browser information. However, third-party platforms such as Google (including Google Forms and Google Sites) may collect such data in accordance with their own privacy policies.

2. How We Use Your Information

Your information is used for the following purposes:

• To share relevant resources, updates, and program invitations

• To segment participants based on interest (e.g., homeschooling mothers, general parenting)

• To improve the quality of our events, content, and services

• To personalize your experience within our community

• To manage access to WhatsApp groups and email updates

• For internal reporting, analysis, and program development

3. Legal Basis for Collecting Information

By voluntarily submitting any form or joining our platform, you provide informed consent to Fitrah First to collect and process your data for the purposes stated in this policy.

4. How We Store and Protect Your Data

We use trusted digital platforms such as Google Forms, Google Sheets, and cloud storage services to store your data securely.

• Access is restricted to authorized team members only

• All accounts are protected with strong passwords and secure logins

• Data is regularly reviewed and managed with confidentiality

5. Data Sharing and Third Parties

• We do not sell, rent, or trade your personal information to any third party.

• Your data is not publicly disclosed or shared with external parties without your permission.

• We may use trusted third-party tools (such as Google, Zoom, MailerLite) for communication, analytics, or event management—these services are GDPR-compliant or follow strict data privacy protocols. 

6. WhatsApp Group Data Handling

By joining any of our WhatsApp groups (e.g., Parenting Circle or Homeschooling Circle), your name and number may be visible to other group members. Please manage your privacy settings accordingly.

We request all members to respect group boundaries and not misuse others’ contact information shared within the group environment.

7. Your Rights

As a participant, you have the right to:

• Request access to the personal data we hold about you

• Correct inaccurate or incomplete information

• Request deletion of your data (unless we are required to retain it for legal reasons)

• Withdraw consent at any time

To exercise any of these rights, please contact us at: office.fitrah@gmail.com

8. Data Retention Policy

We retain your information only as long as necessary to fulfill the purpose for which it was collected, or as required by law. This includes:

• Maintaining event records

• Evaluating program impact

• Sending relevant updates and content

You may request deletion at any time.

9. Data of Minors (Below 18 Years of Age)

Fitrah First’s services are primarily intended for parents and educators. We do not knowingly collect personal information from individuals under 18 years of age directly. Any information related to minors must be provided only by their parent or legal guardian.

10. Policy Updates

We may update this Privacy Policy from time to time. All changes will be posted on our website and, where appropriate, communicated through email or WhatsApp. Continued participation after updates constitutes your acceptance of the revised policy.

Last update: June 30, 2025